Privacy Policy
Effective Date: February 1, 2025
1. Introduction
ZT Waxing and Esthetics ("we," "our," or "us") is committed to protecting your privacy and handling your personal information responsibly in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website at ztwaxingandesthetics.ca, use our booking provider platform at my-site-105758-103226.square.site, utilize our services, or interact with us in other ways. Please read this policy carefully to understand our practices and your rights regarding your personal data. If you have any questions or concerns about this policy, please refer to the contact information provided later in this document.
2. Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Your name, email address, phone number, postal address, and other identifiers.
- Financial Information: Payment details necessary for processing transactions.
- Appointment Information: Details related to bookings, services requested, and your preferences.
- Technical Data: Information automatically collected when you visit our website, including your IP address, browser type, device type, operating system, referring URLs, and pages viewed.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and customize content and advertisements. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Provide and Manage Our Services: Process payments, schedule appointments, and deliver the services you request.
- Communication: Send confirmations, invoices, and, when you have provided consent, marketing materials. You may opt out of marketing communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.
- Improvement and Personalization: Analyze usage data and gather feedback to improve and personalize our website and services.
- Legal Compliance and Protection: Comply with legal obligations, enforce our policies, and protect our rights and interests.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted third parties in the following circumstances:
- Service Providers: With companies that provide services on our behalf—such as payment processing (e.g., Square), email marketing, website hosting, and analytics. These providers are contractually required to maintain the confidentiality and security of your data and are prohibited from using your information for any other purpose.
- Legal Requirements: When required by law or in response to valid requests by public authorities, we may disclose your information to comply with legal obligations, protect and defend our rights or property, or investigate potential wrongdoing.
- Cross-Border Data Transfers: If your data is transferred to jurisdictions outside of Canada, we ensure that appropriate safeguards (such as standard contractual clauses or other legal mechanisms) are in place to protect your information in accordance with applicable privacy laws.
5. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:
- Secure data storage and encryption where appropriate.
- Access controls to limit access to your personal information.
- Regular security assessments and audits.
Please note that no method of transmission over the Internet or electronic storage is completely secure, so while we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data.
- Restriction or Objection: Object to or restrict the processing of your data.
- Withdrawal of Consent: Withdraw your consent to our processing of your data when processing is based on consent.
To exercise these rights, please contact us using the details provided in the “Contact Us” section. We may require you to verify your identity before processing your request. If you are unsatisfied with our response, you have the right to file a complaint with the appropriate privacy regulator (e.g., the Office of the Privacy Commissioner of Canada).
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:
- Update the effective date of the policy on this page.
- Notify you by email or display a prominent notice on our website, as appropriate.
We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
ZT Waxing and Esthetics
215 Radisson Bay
Regina, SK
S4Y 1C7
Canada